Privacy Policy

Effective Date: 17 June 2025
Last Updated: 17 June 2025

Welcome to Apphiakart! We value the trust you place in us and recognize the importance of secure transactions and information privacy. This Privacy Policy describes how Apphiakart (“we”, “our”, or “us”) collects, uses, shares, and protects your personal information when you use our website, mobile application, or any other services provided by us (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

a. Information You Provide

Full Name
Contact Details (email address, phone number, shipping/billing address)
Payment information (processed via secure third-party gateways)
Account login details

b. Automatically Collected Information

Device and browser information
IP address
Location data
Browsing behavior, pages visited, time spent on pages
Cookies and similar technologies

2. How We Use Your Information

We use your information to:

Process and fulfill orders
Communicate with you (order updates, support, promotions)
Personalize your experience
Improve our products and services
Ensure security and prevent fraud
Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your data with:

Service Providers: Such as payment gateways, courier partners, IT service providers, etc.
Legal Authorities: If required to comply with the law, regulation, or legal process
Business Transfers: In case of a merger, acquisition, or sale of assets

4. Data Retention

We retain your data only for as long as necessary to provide you the Services or as required by law. Once no longer needed, data is securely deleted.

5. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure.

6. Your Rights

Depending on applicable laws, you may have the right to:

Access the personal data we hold about you
Correct or update your data
Request deletion of your data
Withdraw consent at any time

To exercise any of these rights, contact us at info@apphiakart.com.

7. Cookies

We use cookies and similar technologies to enhance your experience, analyze site traffic, and personalize content. You can control the use of cookies through your browser settings.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware of such data being collected, we will delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The revised policy will be posted on this page with an updated effective date. We encourage you to review it periodically.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

Email: info@apphiakart.com